VERZENDBELEID

We are committed to ensuring a smooth and efficient shipping process. Below you will find important details about our shipping methods, delivery times, tracking, and other considerations for your order.

PROCESSING TIMES

Bestellingen worden verwerkt binnen 1 tot 2 werkdagen (maandag tot en met vrijdag, exclusief feestdagen). Nadat de bestelling is verwerkt, wordt deze verzonden en ontvangt u een bevestigingsmail met trackinggegevens.

SHIPPING ACROSS EUROPE

We proudly offer shipping to all European countries. Delivery times vary depending on your location.

• Netherlands Next-day delivery
• Belgium, France, Germany, Luxembourg: 2 working days
• Rest of Europe: 3-5 working days

Shipping costs are calculated at checkout based on the destination and the size of the order.

ORDER TRACKING

Once your order has been shipped, you will receive a Track & Trace code to monitor the delivery status. Please note that it may take up to 24 hours for the tracking information to become available.

DELIVERY DELAYS

Occasionally, delays may occur due to customs clearance or busy periods. We appreciate your patience during these times. If your package takes longer than expected, feel free to contact us.

UNDELIVERED ORDERS

If your order has not been delivered as expected, use the Track & Trace code to check its status. If there are issues with the delivery, or if it is marked as delivered but has not been received, please contact us for assistance.

CONTACT US

If you have questions about cancellations, shipping, or returns, our Customer Service team is here to assist you. Contact us via [email protected].